BUILT FOR AUTO BODY SHOPS
Give every customer a live view of their repair. Keep the jobs, people, paperwork, and conversations behind it in one place.
One link. No customer login. Fewer reasons to call.
YOUR VEHICLE
The new bumper is fitted. We’re getting your car ready for paint.
We’ve received your car and completed the initial inspection.
A customer-facing page for their vehicle, with your shop’s name, progress, and latest updates.
Show repair stages, parts information, and a history of updates as the job moves forward.
Manage customer tracking across active repairs. Email an update when there’s something to share.
BEHIND EVERY GOOD CUSTOMER UPDATE
Follow the work from the production board to the last invoice. Everything stays connected to the repair.
Bumper replacement
Parts receivedBumper replacement
Parts receivedRear quarter panel
On scheduleFront-end repair
On scheduleQuality inspection
Pickup arrangedArrange your board around the way your shop works. Custom stages, sub-stages, tags, and assigned tasks keep the next step clear.
Custom pipelines · Task assignments · Live updatesHELP WITH THE READING AND WRITING
Ask a question about the job, find information in its documents, or draft an insurance reply. Mozzg’s AI assistant helps with the paperwork. Your team reviews the result.
The adjuster requested teardown photos and an itemized breakdown of the bumper replacement.
THE REST OF THE WORKDAY, TOO
The supporting tools that keep a repair moving, without another spreadsheet or another place to look.
Start with the information your shop actually needs.
Keep a useful record of every repair.
Give the office and the floor a shared place to work.
Make the next step easier to find.
See the work that needs your attention.
Keep the workflow and access in your hands.
A FEW PRACTICAL QUESTIONS
No. Send the customer their repair link and they can open it in a browser, without creating an account. The page shows the current stage, customer-facing updates, and parts information.
Mozzg supports importing jobs from CSV, Excel, and PDF files, including presets for exports from CCC ONE, Mitchell, and Audatex. Review the field mapping before importing. These are file imports, rather than a direct connection to your estimating system.
Yes. You can enable or disable the tracking page for a repair and choose which sub-stages are customer-visible. Your team writes the customer updates and can use templates for recurring messages.
Yes. Staff roles and individual permissions control access to tools and actions. Technicians can focus on assigned work, while managers have a broader view of the shop.
A BETTER WAY TO KEEP THINGS MOVING